Legal

Privacy Policy

Your privacy is important to us. This Privacy Policy document contains types of information that is collected and recorded by ShreAIsta and how we use it.

Introduction

This Privacy Policy ("Policy") applies to ShreAIsta ("we," "us," or "our") and governs data collection and usage. By using the ShreAIsta website and services, you consent to the data practices described in this statement.

We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Policy outlines our handling practices and how we collect and use the personal information you provide during your online and offline interactions with us.

Automatic Collection of Information

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered "non-identifying information" as it does not personally identify you on its own. It may include:

  • Your computer's Internet Protocol (IP) address
  • Your browser type and version
  • The pages you visit on our website
  • The time and date of your visit
  • The time spent on each page
  • The referring website or source
  • Operating system and platform
  • Device type and screen resolution

We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software.

Use and Processing of Collected Information

We act as a data controller and a data processor in terms of the GDPR when handling personal data, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor. Our lawful bases for collecting and using the information described in this Policy depend on the information concerned and the specific context in which we collect it.

We may use your information for the following purposes:

  • To personalize your experience and deliver content and product offerings relevant to your interests
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer contests, promotions, surveys, or other site features
  • To send periodic emails regarding your order or other products and services
  • To follow up with you after correspondence (live chat, email, or phone inquiries)
  • To process transactions and send related information
  • To provide, operate, and maintain our services
  • To develop new products, services, features, and functionality
  • To communicate with you for customer service, updates, and marketing purposes
  • To find and prevent fraud and abuse
  • For compliance with legal obligations

Disclosure of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose your information in the following circumstances:

  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • With your consent
  • To comply with any court order, law, or legal process
  • To enforce or apply our terms of use and other agreements
  • If we believe disclosure is necessary to protect the rights, property, or safety of ShreAIsta, our customers, or others

Retention of Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ShreAIsta aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

Cookies

Our website uses "cookies" to enhance your experience. A cookie is a small file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to:

  • Understand and save your preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and site interactions
  • Offer better site experiences and tools in the future

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some features will be disabled and some of our services may not function properly.

Data Analytics

We may use third-party service providers to monitor and analyze the use of our service. These analytics providers help us understand how users interact with our website, which allows us to improve our service offerings and user experience.

These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies to understand their data practices.

Privacy of Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Do Not Track Signals

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Email Marketing

With your permission, we may send you emails about our company, new products, and other updates. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

We will not send you marketing communications if you have opted out, but we may still contact you for transactional or administrative purposes, such as responding to your inquiries or sending service-related announcements.

Links to Other Resources

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. These links are provided for your convenience only and do not signify our endorsement of such websites or their content.

Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data in our custody and control.

However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control.

Data Breach

In the event we become aware that the security of the website has been compromised or users' personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law.

Changes and Amendments

We reserve the right to modify this Privacy Policy at any time, effective upon posting of an updated version of this Policy on the website. When we do, we will revise the updated date at the bottom of this page. Continued use of the website after any such changes shall constitute your consent to such changes.

We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Acceptance of This Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the website and services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the website and services.

Contacting Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

ShreAIsta

Email: info@shreaista.com

Website: shreaista.com/contact

Seattle, WA, USA

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

Last Updated: February 10, 2025